Customer service

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0 height="100%"><tr> <td valign="top" width=200 BGCOLOR="#003333" TEXT="#F7F7FF" background="3e7d4c00dduajq.gif"> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="0" WIDTH="95" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 46 WIDTH="91"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="46" ALIGN="bottom" WIDTH="91" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> <div> <A HREF="index.htm" TARGET="_top" TITLE="Cozads Wood Toys "><U>Back to Cozads Wood Toys</U></A></div> </td> <td valign="top" BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <FONT SIZE="5" COLOR="#003333" FACE="Arial" ><B>Cozads Wood Toys </B></FONT>     |     <A HREF="index.htm" TARGET="_top" TITLE="Cozads Wood Toys "><U>home</U></A></div> <div> <A HREF="id24.htm" TARGET="_top" TITLE="LINKS page"><U>LINKS page</U></A>   |   <A HREF="id25.htm" TARGET="_top" TITLE="washerboard"><U>washerboard</U></A>   |   <A HREF="id44.htm" TARGET="_top" TITLE="Bola photos"><U>Bola photos</U></A>   |   <A HREF="id45.htm" TARGET="_top" TITLE="BOLA RULES"><U>BOLA RULES</U></A>   |   <A HREF="id43.htm" TARGET="_top" TITLE="Bola comments"><U>Bola comments</U></A>   |   <A HREF="id26.htm" TARGET="_top" TITLE="Bola ( polish golf )"><U>Bola ( polish golf )</U></A>   |   <A HREF="id27.htm" TARGET="_top" TITLE="score card"><U>score card</U></A>   |   <A HREF="id28.htm" TARGET="_top" TITLE="marshmallow blowgun"><U>marshmallow blowgun</U></A>   |   <A HREF="id42.htm" TARGET="_top" TITLE="Shut box Rules"><U>Shut box Rules</U></A>   |   <A HREF="id41.htm" TARGET="_top" TITLE="Shut box History"><U>Shut box History</U></A>   |   <A HREF="dice_game.htm" TARGET="_top" TITLE="shut box dice game"><U>shut box dice game</U></A>   |   <A HREF="id32.htm" TARGET="_top" TITLE="birdhouse"><U>birdhouse</U></A>   |   <A HREF="id6.htm" TARGET="_top" TITLE="Contact Us"><U>Contact Us</U></A>   |   <A HREF="id35.htm" TARGET="_top" TITLE="Barbie"><U>Barbie</U></A>   |   <A HREF="id36.htm" TARGET="_top" TITLE="ORDER FORM"><U>ORDER FORM</U></A>   |   <A HREF="id37.htm" TARGET="_top" TITLE="Welchs"><U>Welch's</U></A>   |   <A HREF="id38.htm" TARGET="_top" TITLE="Die Cast Trucks"><U>Die Cast Trucks</U></A>   |   <B>Customer service</B></div> <div> Customer service</div> <bR> <div> <B>Thank you for your payment. Your transaction has been completed, and a receipt for your purchase has been emailed to you. You may log into your account at </B><A HREF="http://www.paypal.com/us" TARGET="_top" TITLE="http://www.paypal.com/us"><U><B>www.paypal.com/us</B></U></A><B> </B><B> to view details of this transaction.</B></div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <div> <B>Refunds and exchanges:</B> We back our handcrafted products 100 %.  If there is a defect in materials or workmanship that prevents the use of the game. Let us know immediately.  We will exchange the product at no cost to you</div> <div> Refunds are not available </div> <div> Examples of non-exchangeable defects:</div> <div>  1- The grain of the wood is not as pictured on your site</div> <div>  2- There are manufactures markings on the pvc</div> <div>  3- I found one made in China that was cheaper</div> <bR> <div> <B>Disclaimer:</B></div> <div> In no event shall Cozads be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product.  Buyer assumes all risks and liability from use of Product.</div> <bR> <div> Pay Pal help section</div> <div> In this section,  I will attempt to give information on how to correct any problems incurred while trying to order</div> <div> As they come to my attention I will post them here. Many of the answers are direct qoutes from PayPal's help section</div> <div> This Link will go to PayPals help section where you can type in the problem and search for an answer   <B> </B><FONT SIZE="2" COLOR="#FF0000" FACE="Arial" ><B> </B><A HREF="https://www.paypal.com/cgi-bin/webscr?cmd=_help-ext&source_page=_help-ext" TARGET="_top" TITLE="https://www.paypal.com/cgi-bin/webscr?cm"><U><B>Pay Pal HELP</B></U></A></FONT></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700c811111100.gif" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">If using the Firefox Browser and having a problem ordering, try Explorer or Netscape to see if this will correct the problem</B></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700c811111100.gif" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Make sure cookies are enabled when using the cart system through PayPal. Cookies can be deleted after the transaction if you prefer</B></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700c811111100.gif" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Registration with PayPal must exactly match information on credit or debit card. Same name, same address, etc</B></div> <bR> <div>  When I tried to add my credit card, I received a message that it was 'declined for invalid data'. What does this mean?</div> <bR> <div>  When attempting to receive an authorization, your bank returned invalid data for the transaction, and as such we were unable to add this card to your PayPal account.</div> <bR> <div> The denial of this credit card is not reflective of your credit worthiness. We suggest you try another card in the system. Thanks for your understanding. PayPal</div> <bR> <div>  I do not have a PayPal account and my credit or debit card is being denied. Why?</div> <bR> <div>  Since PayPal does not provide face-to-face transactions, our process for accepting credit cards and debit cards is very stringent. This process is in place to prevent the use of stolen or unauthorized credit cards or debit cards, but occasionally affects valid cards.</div> <div> If you have tried to use a different card, it may be that our security system is preventing the transaction from going through. Please try your transaction again at a later time.</div> <div> Thank you, PayPal</div> <bR> <div> Disclaimer:</div> <div> In no event shall Cozads be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product.  Buyer assumes all risks and liability from use of Product.</div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <div>   </div> </td> </tr></table></body>